 |
SFR, Inc.
Forums that relate to SFR products
|
| View previous topic :: View next topic |
| Author |
Message |
chuckpint
White Dragon
SFR President
Site Admin
Joined: 10 Jan 2005
Posts: 9187
Location: Evanston, IL
|
 Posted: Thu Apr 28, 2005 3:40 pm GMT Post subject: eBay Feedback discussion |
 |
|
| Die(ter) wrote: | WARNING; WARNING; WARNING!!!!
Just bought 30+ dice from designbyk (Pamela) on ebay consisting of several DD and Star Trek dice described as mint or excellent condition! (Item-number 5180469897). When I got the dice, several of the Star Trek dice were damaged (maybe even poor production, I dunno, but definitely not even near mint or excellent!!!)
After sending her pics of the dice, she accused me to be cheating with faked photos or photos of other dice but not hers!! These were my first Star Trek dice ever and they were supposed to enter my collection! They're CRAP!
She refused refund and further mail contact!
I left neutral feedback for fast delivery but item not as described!
Guess what!?
She gave me NEGATIVE feedback!!!
(Oooops, wrong URL! Dunno how this happened but I deleted this picture here right away!)
KEEP YOUR FINGERS OFF ANY AUCTION BY DESIGNBYK, folks!!!!  |
Two mistakes that should be pointed out here.
If you're going to give Neutral or Negative feedback, you don't want to give feedback first. Almost every time you're going to get Negative feedback. BTW, good to see you put a reply note to the negative feedback, it really does help.
Second, you should really find out if the dice are normally in that condition or not. The first run of the Star Trek dice were terrible. They looked like crap, and had those sort of defects all the time. No offense Dieter, but you sound in this case like the person I had a long string of emails back and forth with about some Frostwings I sold her. She didn't like that some of the Frostwings had missing paint in the pips on the IDs. She refused to believe that that's just the way those dice were. Just because of her, I now have the statement in my trading/selling page about the paint.
Now on the other hand, I agree with you that she got carried away by calling the dice mint or excellent. I try to avoid putting that kind of language up on auctions, it just gets you in trouble. From her description, she had no idea of the history of these dice. When you buy at an estate sale you don't know what it was that the previous owner did with anything that you brought.
Your best bet at this point is to try and get her to agree that you both will "mutually withdrawn" your feedback. I'd say at this point she's just a tad clueless as to how eBay should work. But don't tell her that. At least not that tactlessly.
_________________
You can never have too many dice.
First Place at the first ever Daemon Dice sealed starter tournament.
Battlefest tied for first GenCon 2012
Single Race Champion GenCon 2008-2009, Sealed Box Champion GenCon 2007,2009,
My collection is 21,500 Dragon Dice, 20,000 Daemon Dice, and others (too many to count).
Last edited by chuckpint on Fri May 13, 2005 12:39 pm GMT; edited 1 time in total |
|
| Back to top |
|
 |
Deeghter
rare
Joined: 03 Mar 2005
Posts: 2553
Location: Lost
|
|
| Back to top |
|
|
cliffwiggs
SFR Treasurer
Chief Wheedler
SDA - Rules NitPicker
Joined: 25 Jan 2005
Posts: 10794
Location: Cumming, GA - USA
|
| Posted: Thu Apr 28, 2005 3:55 pm GMT Post subject: |
|
|
| chuckpint wrote: | | If you're going to give Neutral or Negative feedback, you don't want to give feedback first. |
I agree, I've had sellers refuse to give me feedback until after I leave feedback first. They claimed that they've had people hold the feedback as 'ransom' but didn't realize that that is exactly what they were doing to me... Hypocrites. As a buyer, once I pay. My part in the trade is done and the seller should immediately leave feedback. It has turned me off ebay, I'd rather pay retail.
| Quote: | | The first run of the Star Trek dice were terrible. They looked like crap, and had those sort of defects all the time. |
Agreed, my one starter I bought looked just like that. Unless you play the game and really really look at the dice. A normal person might not even notice the flaws. |
|
| Back to top |
|
|
eggsaladsandwich
uncommon
Joined: 31 Jan 2005
Posts: 519
Location: West Linn, OR.
|
| Posted: Thu Apr 28, 2005 3:56 pm GMT Post subject: star trek dice |
|
|
i have bought alot of star trek dice (new in original shrinkwrap) and have found that these marks are very common in these dice. 
for what its worth, den
_________________
"Another days useless energy spent." Moody Blues |
|
| Back to top |
|
|
Deeghter
rare
Joined: 03 Mar 2005
Posts: 2553
Location: Lost
|
| Posted: Thu Apr 28, 2005 4:05 pm GMT Post subject: Re: star trek dice |
|
|
| eggsaladsandwich wrote: | i have bought alot of star trek dice (new in original shrinkwrap) and have found that these marks are very common in these dice.
for what its worth, den |
Yeah, in the meanwhile I got brandnew factorysealed packs from another seller and some dice had the same defects! But that doesn't save the seller from his responsibility to look at what he/she sells! The mentioned dice were open, not sealed! The damage was clearly visible even if you took just a glance at them! In that case I'd discribe them as poor quality and find no buyers, or describe them not at all!!! But I'd never say excellent when item is in this condition!
BTW, Cliff, I'm also still waiting for other feedbacks which I didn't get after I left mine! There are SOME nerds on ebay, that's for sure!!!
_________________
 Mr. Green Fan Club President
Forum Games Record: W 5 / L 10
www.dragondicer.com
SFR's German electro-punk-bluegrass artist Deeghter @@ My S&JW Memorial Space! Tanx, Steve! |
|
| Back to top |
|
|
Majiken
uncommon
Esteemed Author
Stockholder
Joined: 26 Jan 2005
Posts: 666
Location: Colorado Springs, Colorado USA "My dice are higher than your dice!"
|
| Posted: Thu Apr 28, 2005 4:13 pm GMT Post subject: Re: star trek dice |
|
|
| Dieter wrote: | | BTW, Cliff, I'm also still waiting for other feedbacks which I didn't get after I left mine! There are SOME nerds on ebay, that's for sure!!! |
I have the same feedback policy as Cliff. Once I pay, I expect feedback. My part of the deal has been done. Here's what I do.
Since I always use PayPal, in the NOTES section I tell the seller I appreciate the transaction, and that I will leave feedback upon receipt of the item AND feedback from them. I also direct them to the ME page on eBay.
Those times when I left feedback first and a seller did not reciprocate, I sent email reminders that they needed to. If after a week no feedback had been left, I sent a final reminder and a warning that I would leave follow-up feedback regarding the situation. Most of the time I get my feedback fairly soon after. On those occasions when I didn't, I left follow-up, usually a statement wishing I could change my rating to a neutral.
As a seller, I always leave feedback upon receipt of payment.
It's too bad that things are this way, but there's just not a lot anyone can do about it.
My two bits as well.
_________________
The Maj
Most people are like Slinkies ...
Not really good for anything,
but they still bring a smile to your face when you push them down a flight of stairs. |
|
| Back to top |
|
|
Deeghter
rare
Joined: 03 Mar 2005
Posts: 2553
Location: Lost
|
| Posted: Thu Apr 28, 2005 4:25 pm GMT Post subject: Re: star trek dice |
|
|
[quote="Majiken | Quote: | | Those times when I left feedback first and a seller did not reciprocate, I sent email reminders that they needed to. If after a week no feedback had been left, I sent a final reminder and a warning that I would leave follow-up feedback regarding the situation. Most of the time I get my feedback fairly soon after. On those occasions when I didn't, I left follow-up, usually a statement wishing I could change my rating to a neutral. |
DITO!!!
_________________
Mr. Green Fan Club President
Forum Games Record: W 5 / L 10
www.dragondicer.com
SFR's German electro-punk-bluegrass artist Deeghter @@ My S&JW Memorial Space! Tanx, Steve! |
|
| Back to top |
|
|
deputyfife
common
Joined: 11 Feb 2005
Posts: 322
Location: Missouri
|
| Posted: Thu Apr 28, 2005 11:53 pm GMT Post subject: |
|
|
| chuckpint wrote: | Two mistakes that should be pointed out here.
If you're going to give Neutral or Negative feedback, you don't want to give feedback first. Almost everytime you're going to get Negative feedback. |
A question on feedback here. I'm waiting until May 8th to give feedback to someone, because it is either just going to be a short, sweet negative feedback, or a link to a webpage devoted entirely to my bad transaction. That's the end of the 90 days I have to leave feedback, and I figured that if I do it right at the end like that, the seller won't be able to retaliate. Not that I care all that much about feedback, but it would be nice to avoid a negative I don't deserve.  (Trust me, they deserve it. Dieter's got nothing on the case of "excellent condition" stuff I got.)
Will the seller get extended time beyond the 90 days from the transaction date because I left feedback?
And I agree with the rest of you, whoever completes their part of the deal first (always the buyer on ebay) should get feedback first. Although there are sellers who still haven't given me feedback on recent deals after I gave them feedback, and I don't care. I've got over 300 points, that's enough to let people know that I bid, win, and pay.
By the way, Dieter, sometimes I leave a positive feedback with some backhanded barbs thrown in. A lot of times the person you left feedback for doesn't even look at the actual feedback, just whether it was positive or not. Although I did have a lady question how her dice smelled.  |
|
| Back to top |
|
|
Deeghter
rare
Joined: 03 Mar 2005
Posts: 2553
Location: Lost
|
|
| Back to top |
|
|
deputyfife
common
Joined: 11 Feb 2005
Posts: 322
Location: Missouri
|
| Posted: Fri Apr 29, 2005 12:46 am GMT Post subject: |
|
|
| Dieter wrote: | To deputyfive:
No extending of the 90 days possible!
No link to webpage or web photo possible with ebay feedback! I tried that! |
Then they will just get the meanest 60 letters I can think of. |
|
| Back to top |
|
|
arcbat
common
Stockholder
Joined: 11 Mar 2005
Posts: 145
Location: Dallas, TX
|
| Posted: Tue May 10, 2005 2:24 pm GMT Post subject: |
|
|
I know buyers like to get feedback once they've made a payment. Rational buyers will rightly claim that their job is done. However, as a seller I have to disagree with that policy. Trust me, a bad buyer can be a bad buyer even after they have sent payment.
I have a satisfaction guaranteed policy (for any legitimate complaint). Once I sent a Remorhaz that got lost in the mail. Once I sold some Frostwings without pointing out that they had factory defects (the defects were subtle, and I hadn't noticed, but the buyer wasn't 100% satisfied). Had those buyers immediately posted negative feedback, then I would consider them to be bad buyers, even though they had sent payment already. It is very important to me that a transaction be resolved to everyone's satisfaction before either party posts feedback.
If you got your dice, and you are happy with them, only then is the transaction complete. Then I will leave positive feedback for you. If you aren't happy, let me know. In both of the above cases (lost Remorhaz, flawed Frostwings) I resolved the situation to the buyer's satisfaction. When all was said and done, the buyers were happy - they got positive feedback and so did I. I don't want to deal with people who instantly leave negatives - those people are not good ebayers. If you make no attempt to contact me after the fact, I can't fix your problems. I think buyers who give negatives in that way deserve negatives themselves, for being unreasonable buyers. But if a seller gives positive feedback immediately upon receiving payment, then that seller has little recourse later. For that reason, I wait to give feedback - especially with strangers. But please don't take it personally if I don't leave feedback right away. |
|
| Back to top |
|
|
cliffwiggs
SFR Treasurer
Chief Wheedler
SDA - Rules NitPicker
Joined: 25 Jan 2005
Posts: 10794
Location: Cumming, GA - USA
|
| Posted: Tue May 10, 2005 2:41 pm GMT Post subject: |
|
|
Based on that view noone would ever leave feedback first. Both buyers and sellers would say 'You leave it first so I can know if you are good or bad based on what you say about me.'
Thats why i don't ebay at all, the feedback system is fundamentally flawed. |
|
| Back to top |
|
|
arcbat
common
Stockholder
Joined: 11 Mar 2005
Posts: 145
Location: Dallas, TX
|
| Posted: Tue May 10, 2005 2:51 pm GMT Post subject: |
|
|
If the buyer is happy, I'll leave feedback. They don't have to leave feedback first. I just like to make sure I don't get bit by any surprizes.
Although I agree, the feedback system is flawed. |
|
| Back to top |
|
|
deputyfife
common
Joined: 11 Feb 2005
Posts: 322
Location: Missouri
|
| Posted: Fri May 13, 2005 12:19 pm GMT Post subject: |
|
|
I still think whoever completes their part of a deal first should have feedback left first.
But regardless, since this thread was intended as an easily-searchable list of good traders/bad traders, I think it would be best if the threads not specifically dealing with the report of a trade/transaction be moved elsewhere.
(Dieter's original post about avoiding the ebay seller should be kept, but our following discussion would be better elsewhere.)
Just a suggestion. But if a new forum member clicked this thread looking to see if a particular member is good to trade with, they could easily get discouraged by a page full of ebay feedback policy discussion. |
|
| Back to top |
|
|
dead_mike
dragonsteed
Joined: 27 Apr 2005
Posts: 51
Location: Canada
|
| Posted: Fri May 13, 2005 12:56 pm GMT Post subject: |
|
|
| deputyfife wrote: | | I still think whoever completes their part of a deal first should have feedback left first. |
I agree with deputyfife on this, but I still wait until a transaction is totally complete until posting any feedback. What I mean is, if I sell something on-line and ship it off to the buyer I wait until he receives the package and confirms that everything is okay before I post feedback. I'll still post first, since I was the seller, but I won't post as soon as the package is in the mail.
That is because stuff happens in life, and how the buyer handles those unexpected situations can obviously modify the feedback I leave. If a fig shows up broken or the package never shows up at all then I expect the buyer to give me a chance and fix the situation. If the buyer is just a total jerk about it and demands all his money back and all the figs because 1 of 100 figs got damaged during delivery and won't even entertain other solutions then sure I will say payment was fast - but communication is poor and the transaction went sour. I think I am in a minority, but I don't consider my half of the transaction 'complete' until the other party has the stuff in their hands.
I also do the same thing on the flip side - I expect how I handle receiving a package to affect feedback left about me. I try to post a message to the other party within 24 hours of receiving their package just to let them know it arrived and in what condition. Luckily I haven't had any problems yet, but I would also let them know if I was dissatisfied and try to figure out a solution with them where we both end up happy. That's my two bits, anyway
dead_mike |
|
| Back to top |
|
|
Deeghter
rare
Joined: 03 Mar 2005
Posts: 2553
Location: Lost
|
| Posted: Fri May 13, 2005 1:09 pm GMT Post subject: |
|
|
Great idea to move this! I was already worried about where this topic drifted to, especially due to my post which wasn't actually referred to "trade" but to "purchase"! 
Thanks, Chuck!
Now "trade references" is what it's supposed to be again, a list of trade references!
_________________
Mr. Green Fan Club President
Forum Games Record: W 5 / L 10
www.dragondicer.com
SFR's German electro-punk-bluegrass artist Deeghter @@ My S&JW Memorial Space! Tanx, Steve! |
|
| Back to top |
|
|
deputyfife
common
Joined: 11 Feb 2005
Posts: 322
Location: Missouri
|
| Posted: Fri May 13, 2005 1:33 pm GMT Post subject: |
|
|
Dieter! You just junked up the thread again!
Oh no! I'm junking up the thread, too! |
|
| Back to top |
|
|
Deeghter
rare
Joined: 03 Mar 2005
Posts: 2553
Location: Lost
|
| Posted: Fri May 13, 2005 1:55 pm GMT Post subject: |
|
|
I can understand arcbat's and dead_mike's point of view and I agree, as long as feedback is left right away afterward! But the beginning of this thread dealt with "vengeance feedback"! As long as the buyer pays immediately, complains about "items not as described" in a friendly way and gives the seller a chance to fix it then he/she deserves a fair positive feedback, even if he left a neutral for not being satisfied and for even been offended by rude mails!!! But well, some people just lack of character strength! 
As it's been said before: feedback system is flawed!
Junking fixed, Scott???? 
_________________
Mr. Green Fan Club President
Forum Games Record: W 5 / L 10
www.dragondicer.com
SFR's German electro-punk-bluegrass artist Deeghter @@ My S&JW Memorial Space! Tanx, Steve! |
|
| Back to top |
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
Powered by phpBB © 2001, 2005 phpBB Group
|
Watched Topics
FAQ
Search
Memberlist
Usergroups
Register
Profile
Log in to check your private messages
Log in
